Userlike incident

Increase in response time

Minor Resolved View vendor source →

Userlike experienced a minor incident on October 8, 2026 affecting Login and Dashboard and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 08:11 PM UTC
Resolved
Oct 08, 2026, 09:47 PM UTC
Duration
1h 35m
Detected by Pingoru
Oct 08, 2026, 08:11 PM UTC

Affected components

LoginDashboardMessage CenterAPIAnalyticsConnect AI

Update timeline

  1. investigating Oct 08, 2026, 08:11 PM UTC

    Our servers are currently experiencing an increase in response time and we are investigating possible causes.

  2. identified Oct 08, 2026, 08:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2026, 09:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2026, 09:47 PM UTC

    This incident has been resolved.