USAEpay incident

Rest API Requests

Major Resolved View vendor source →

USAEpay experienced a major incident on April 28, 2026 affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (primary), lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 09:00 PM UTC
Resolved
Apr 30, 2026, 12:00 PM UTC
Duration
1d 15h
Detected by Pingoru
Apr 28, 2026, 09:00 PM UTC

Affected components

Transaction ProcessingPayment Engine (Point of Sale Middleware) (primary)

Update timeline

  1. investigating Apr 28, 2026, 09:00 PM UTC

    We are currently investigating issues with the Rest API requests.

  2. identified Apr 29, 2026, 07:00 PM UTC

    We have identified the cause and are working promptly on restoring services.

  3. monitoring Apr 29, 2026, 11:32 PM UTC

    We have pushed a fix and are currently monitoring for any further errors. We’ll provide another update once we’ve confirmed the issue is fully resolved.

  4. monitoring Apr 30, 2026, 06:58 AM UTC

    We’ve implemented a fix and are continuing to monitor the system closely. We’ll share another update once we’ve confirmed everything is fully resolved.