USAEpay experienced a minor incident on June 9, 2026 affecting Transaction Processing and Payment Engine (Point of Sale Middleware) (primary), lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction ProcessingPayment Engine (Point of Sale Middleware) (primary)
Update timeline
- investigating Jun 09, 2026, 06:23 PM UTC
We are investigating an issue impacting transaction processing performance. Merchants may see an error message: “Error (Unable to connect to processor)” Please retry any failed transactions.
- identified Jun 09, 2026, 08:14 PM UTC
We are actively working with our partners to resolve the issue and will share updates as recovery progresses.