Upvest incident

Error with status 500 on users endpoints

Resolved after 23 minutes, affecting Balances and Instruments and 1 more, on March 19, 2026.

identified Mar 19, 2026, 04:44 PM UTC

The root cause has been found, and a fix is being implemented.

Started
Mar 19, 2026, 04:32 PM UTC
Resolved
Mar 19, 2026, 04:55 PM UTC
Duration
23m
Detected by Pingoru
Mar 19, 2026, 04:32 PM UTC

Affected components

BalancesInstrumentsFeesSavings PlansAuthenticationValuationsPaymentsReportsWebhooksFiles

Update timeline

  1. investigating Mar 19, 2026, 04:32 PM UTC

    The incident affected the following endpoints has started: /reports /users /users/{id}/data_change_requests /users/{id}

  2. identified Mar 19, 2026, 04:44 PM UTC

    The root cause has been found, and a fix is being implemented.

  3. resolved Mar 19, 2026, 04:55 PM UTC

    This incident has been resolved.

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