Upvest had 17 outages in the last 2 years totaling 2h 14m of downtime — averaging 0.7 incidents per month.
There were 17 Upvest outages since October 16, 2025 totaling 2h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
Status: Investigating We are currently investigating this issue. Affected components Orders (Full outage) Orders (Full outage)
Status: Resolved This incident has been resolved. Affected components Orders (Operational) Orders (Operational)
Status: Investigating We are currently investigating this issue. Affected components Price Data (Partial outage)
Status: Identified The issue has been identified and a fix is being implemented. Affected components Price Data (Partial outage)
Status: Resolved This incident has been resolved. Affected components Price Data (Operational)
Status: Investigating We are currently investigating this issue. Affected components Users and Accounts (Degraded performance) Users and Accounts (Degraded performance)
Status: Resolved This incident has been resolved. Affected components Users and Accounts (Operational) Users and Accounts (Operational)
Status: Resolved This incident has been resolved. Affected components Users and Accounts (Operational) Users and Accounts (Operational)
Status: Investigating We are currently investigating an issue regarding web-hook services. Initial impact assessment shows that there is no current client delivery impact and all events are being delivered without delays. Affected components Webhooks (Degraded performance) Webhooks (Degraded performance)
Status: Identified "We are currently investigating an issue in our Sandbox environment where the mandatory users field is not being populated in responses for the POST /accounts and GET /accounts endpoints. " Affected components Users and Accounts (Degraded performance)
Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Users and Accounts (Degraded performance)
Status: Resolved This incident has been resolved. Affected components Users and Accounts (Operational)
Status: Identified The issue has been identified and a fix is being implemented. Affected components Price Data (Partial outage)
Status: Investigating We have detected an issue with OHLC pricing endpoint and we are currently investigating this issue with the highest priority. Affected components Price Data (Partial outage)
Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Price Data (Partial outage)
Status: Resolved This incident has been resolved. Affected components Price Data (Operational)
Status: Investigating We are currently investigating an issue which is causing disruptions affecting both real-time and historical price data sourced from the external market data provider. Affected components Price Data (Full outage)
Status: Identified The issue has been identified and a fix has been implemented for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Operational)
Status: Monitoring A fix has been implemented and we are monitoring the results for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Operational)
Status: Investigating Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Degraded performance)
Status: Resolved This incident has been resolved. We have implemented multiple resilience changes, and are monitoring the results of these fixes. Affected components Price Data (Operational)
Status: Investigating Our team has detected an issue in the transmission of orders. We are currently investigating this issue with the highest priority.
Status: Monitoring A fix has been implemented and we are monitoring the results.
Status: Resolved This incident has been resolved.
Status: Identified The issue has been identified and a fix is being implemented. Affected components Payments (Operational) Orders (Operational) Files (Operational) Webhooks (Operational) Valuations (Operational) Price Data (Operational) Valuations (Operational) Positions (Operational) Portfolios (Operational) Files (Operational) Price Data (Operational) Tax Exemptions (Operational) Instruments (Operational) Positions (Operational) Savings Plans (Operational) Reports (Partial outage) Portfolios (Operational) Orders (Operational) Fees (Operational) Tax Exemptions (Operational) Authentication (Operational) Users and Accounts (Operational) Users and Accounts (Operational) Instruments (Operational) Savings Plans (Operational) Payments (Operational) Webhooks (Operational) Reports (Operational) Fees (Operational) Authentication (Operational)
Status: Resolved This incident has been resolved. Affected components Payments (Operational) Users and Accounts (Operational) Portfolios (Operational) Instruments (Operational) Price Data (Operational) Savings Plans (Operational) Tax Exemptions (Operational) Payments (Operational) Fees (Operational) Tax Exemptions (Operational) Orders (Operational) Webhooks (Operational) Reports (Operational) Fees (Operational) Savings Plans (Operational) Reports (Operational) Positions (Operational) Orders (Operational) Price Data (Operational) Authentication (Operational) Instruments (Operational) Positions (Operational) Files (Operational) Files (Operational) Webhooks (Operational) Valuations (Operational) Valuations (Operational) Users and Accounts (Operational) Portfolios (Operational) Authentication (Operational)