Resolved after 1 day 7 hours, affecting Price Data, on April 8, 2026.
This incident has been resolved. We have implemented multiple resilience changes, and are monitoring the results of these fixes.
Affected components
Update timeline
- investigating Apr 08, 2026, 05:36 AM UTC
We are currently investigating an issue which is causing disruptions affecting both real-time and historical price data sourced from the external market data provider.
- identified Apr 08, 2026, 07:45 AM UTC
The issue has been identified and a fix has been implemented for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this.
- monitoring Apr 08, 2026, 07:45 AM UTC
A fix has been implemented and we are monitoring the results for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this.
- investigating Apr 08, 2026, 07:45 AM UTC
Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this.
- resolved Apr 09, 2026, 01:30 PM UTC
This incident has been resolved. We have implemented multiple resilience changes, and are monitoring the results of these fixes.
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