Outage on Price data endpoints

Update timeline

1. investigating Apr 08, 2026, 05:36 AM UTC

   Status: Investigating We are currently investigating an issue which is causing disruptions affecting both real-time and historical price data sourced from the external market data provider. Affected components Price Data (Full outage)

2. identified Apr 08, 2026, 07:45 AM UTC

   Status: Identified The issue has been identified and a fix has been implemented for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Operational)

3. monitoring Apr 08, 2026, 07:45 AM UTC

   Status: Monitoring A fix has been implemented and we are monitoring the results for Real-time price data (/latest). Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Operational)

4. investigating Apr 08, 2026, 07:45 AM UTC

   Status: Investigating Historical price data (/ohlc) is continuing to experience intermittent disruptions. We are still investigating the root cause for this. Affected components Price Data (Degraded performance)

5. resolved Apr 09, 2026, 01:30 PM UTC

   Status: Resolved This incident has been resolved. We have implemented multiple resilience changes, and are monitoring the results of these fixes. Affected components Price Data (Operational)