Upvest incident
Performance Degradation: Webhook Delivery Delays
Upvest experienced a minor incident on July 6, 2026 affecting Instruments and Balances and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 06, 2026, 05:30 AM UTC
Status: Resolved An issue causing delays in the webhook processing was identified this morning and has been fully resolved. Between 06:30 and 07:22 CEST, an invalid event payload caused a temporary blockage in the delivery pipeline, resulting in delayed webhook events for some tenants. Our engineering team successfully deployed a fix to skip the malformed payload, resolved the underlying data-contract conflict, and restored the services to full health. The backlog has completely cleared, and all webhook delivery metrics have normalized. We apologize for any inconvenience caused. Affected components Payments (Operational) Orders (Operational) Webhooks (Operational) Valuations (Operational) Savings Plans (Operational) Portfolios (Operational) Instruments (Operational) Price Data (Operational) Price Data (Operational) Instruments (Operational) Payments (Operational) Users and Accounts (Operational) Fees (Operational) Savings Plans (Operational) Webhooks (Operational) Positions (Operational) Users and Accounts (Operational) Positions (Operational) Tax Exemptions (Operational) Files (Operational) Orders (Operational) Portfolios (Operational) Fees (Operational) Tax Exemptions (Operational) Authentication (Operational) Files (Operational) Reports (Operational) Reports (Operational) Valuations (Operational) Authentication (Operational)