Upvest incident

Sandbox Report Generation Delays

Resolved on July 2, 2026, affecting Instruments and Balances and 1 more.

resolved Jul 02, 2026, 06:00 PM UTC

We experienced a temporary and minor performance degradation in our reporting service on Sandbox, leading to delays in report generation. Sandbox users attempting to generate ex-ante reports for newly created accounts during this window may have received 400 Bad Request errors. Resolution: The underlying issue has been fully mitigated. All services are operating normally, and any failed report requests can now be safely retried.

Started
Jul 02, 2026, 06:00 PM UTC
Resolved
Jul 02, 2026, 06:00 PM UTC
Duration
–
Detected by Pingoru
Jul 02, 2026, 06:00 PM UTC

Affected components

InstrumentsBalancesFilesWebhooksPortfoliosBalancesInstrumentsReportsFeesFees

Update timeline

  1. resolved Jul 02, 2026, 06:00 PM UTC

    We experienced a temporary and minor performance degradation in our reporting service on Sandbox, leading to delays in report generation. Sandbox users attempting to generate ex-ante reports for newly created accounts during this window may have received 400 Bad Request errors. Resolution: The underlying issue has been fully mitigated. All services are operating normally, and any failed report requests can now be safely retried.

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