Uptime.com incident

Connectivity Degraded - Italy-Milan

Minor Resolved

Uptime.com experienced a minor incident on April 2, 2026, lasting 14h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 11:37 AM UTC
Resolved
Apr 03, 2026, 02:09 AM UTC
Duration
14h 31m
Detected by Pingoru
Apr 02, 2026, 11:37 AM UTC

Update timeline

  1. investigating Apr 02, 2026, 11:37 AM UTC

    We are experiencing connection issues with our probe servers in the `Italy-Milan` location. This is currently resulting in data packet loss and high latency rates of both inbound and outbound IPv4+IPv6 traffic across multiple locations. One of our service providers is experiencing network connectivity issues in their Milan data centre. Server/s affected: - ` IT-Milan(Telehouse)-1` Our engineering team is actively collaborating with the provider to resolve the problem as quickly as possible. We will share updates as soon as we have new information. Should you require further assistance or have any inquiries, please do not hesitate to contact our support team.

  2. resolved Apr 03, 2026, 02:09 AM UTC

    We’re pleased to confirm that network connectivity on the `Italy-Milan` probe servers has been fully restored and remains stable. The `Italy-Milan` location is now fully operational and network connectivity is normal. Thank you for your patience. If you experience any further issues, please reach out to our support team.