Updox experienced a minor incident on October 10, 2025 affecting Updox and Fax, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
UpdoxFax
Update timeline
- monitoring Oct 10, 2025, 04:24 PM UTC
We are currently experiencing a service disruption. Users may notice delays in sending and receiving faxes, slower performance when uploading files or attaching documents, and delays when printing. We expect these issues to be resolved within the next 90 minutes and will provide an update once normal service is restored.
- resolved Oct 10, 2025, 05:42 PM UTC
This incident has been resolved.