Updox incident

System Outage 7.15.26

Critical Resolved View vendor source →

Updox experienced a critical incident on July 15, 2026 affecting Updox, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 05:30 PM UTC
Resolved
Jul 15, 2026, 07:08 PM UTC
Duration
1h 38m
Detected by Pingoru
Jul 15, 2026, 05:30 PM UTC

Affected components

Updox

Update timeline

  1. investigating Jul 15, 2026, 05:30 PM UTC

    We are experiencing a service disruption. Users may not be able to access the application. We are investigating the issue and will post updates every 30 minutes.

  2. monitoring Jul 15, 2026, 05:57 PM UTC

    We have implemented a fix and are continuing to monitor the recovery. Some users may still experience intermittent delays or errors while systems fully stabilize. We will continue to provide updates as they become available. Thank you for your patience while this issue is being resolved.

  3. resolved Jul 15, 2026, 07:08 PM UTC

    We have confirmed that the service disruption has been resolved and all services are operational.