Updox incident

Updox Customer Support

Notice Resolved View vendor source →

Updox experienced a notice incident on November 25, 2025, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 02:54 PM UTC
Resolved
Nov 25, 2025, 09:29 PM UTC
Duration
6h 35m
Detected by Pingoru
Nov 25, 2025, 02:54 PM UTC

Update timeline

  1. identified Nov 25, 2025, 02:54 PM UTC

    We are currently unable to receive support requests via voicemail. For the fastest way to reach support, please click on Help from the lower right corner of your Updox inbox to start a live chat. Otherwise, please email [email protected]. Your patience is appreciated as we work to restore our voicemail.

  2. resolved Nov 25, 2025, 09:29 PM UTC

    This incident has been resolved.