UNLV incident

CherryCreek not performing as expected

Major Resolved View vendor source →

UNLV experienced a major incident on April 24, 2026 affecting Computing Services, lasting 27d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:42 PM UTC
Resolved
May 22, 2026, 04:27 PM UTC
Duration
27d 19h
Detected by Pingoru
Apr 24, 2026, 08:42 PM UTC

Affected components

Computing Services

Update timeline

  1. identified Apr 24, 2026, 08:42 PM UTC

    CherryCreek is currently experiencing intermittent issues. We are currently working to return Cherry Creek to a normal state as soon as possible. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

  2. monitoring May 07, 2026, 05:11 PM UTC

    CherryCreek is currently functional for data retrieval. Active users should reach out to IT Support to inquire about their continued access to the platform.

  3. resolved May 22, 2026, 04:27 PM UTC

    This incident has been resolved.