University of Nebraska incident

Canvas under heavy load

Resolved after 19 hours, affecting Canvas, on August 31, 2026.

monitoring Aug 31, 2026, 08:31 PM UTC

Instructure has implemented a fix for this issue, and we are seeing signs that the system is beginning to respond as expected. ITS will continue to monitor the situation to ensure services remain stable and will provide additional updates as they become available.

Started
Aug 31, 2026, 05:55 PM UTC
Resolved
Sep 01, 2026, 12:56 PM UTC
Duration
19h
Detected by Pingoru
Aug 31, 2026, 05:55 PM UTC

Affected components

Canvas

Update timeline

  1. investigating Aug 31, 2026, 05:55 PM UTC

    Nationally, Canvas has reported errors related to a heavy load on their system and they are investigating the issue. University of Nebraska faculty and students may observe sluggishness or longer wait times to log in to Canvas.

  2. investigating Aug 31, 2026, 05:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 31, 2026, 06:36 PM UTC

    Nationally, Instructure continues to work to resolve an issue related to heavy load on their systems. University of Nebraska faculty and students may experience sluggishness or longer wait times when logging in to Canvas. Some users may see a message stating, “This website is under heavy load (request timed out).” If you receive this error, please refresh the page and try again. ITS will continue to monitor the situation and provide updates as they become available.

  4. monitoring Aug 31, 2026, 08:31 PM UTC

    Instructure has implemented a fix for this issue, and we are seeing signs that the system is beginning to respond as expected. ITS will continue to monitor the situation to ensure services remain stable and will provide additional updates as they become available.

  5. resolved Sep 01, 2026, 12:56 PM UTC

    All systems are operating normally. This issue is resolved.

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