University of Nebraska incident

Amazon SES under investigation

Major Resolved View vendor source →

University of Nebraska experienced a major incident on November 6, 2025 affecting Amazon SES / On-Prem SMTP Relay, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 02:31 PM UTC
Resolved
Nov 06, 2025, 08:47 PM UTC
Duration
6h 15m
Detected by Pingoru
Nov 06, 2025, 02:31 PM UTC

Affected components

Amazon SES / On-Prem SMTP Relay

Update timeline

  1. investigating Nov 06, 2025, 02:31 PM UTC

    A problem with Amazon SES is under investigation. Technicians are investigating the issue. Submitted by Bryan Fitzgerald Questions 402-472-3970 or [email protected]

  2. investigating Nov 06, 2025, 02:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 06, 2025, 02:51 PM UTC

    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Updated by Bryan Fitzgerald

  4. monitoring Nov 06, 2025, 04:25 PM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Submitted by Bryan Fitzgerald

  5. resolved Nov 06, 2025, 08:47 PM UTC

    All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald