University of Nebraska incident

Data Center and Firefly under investigation

Major Resolved View vendor source →

University of Nebraska experienced a major incident on November 7, 2025 affecting Firefly and related applications and NeBIS/SAP, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 07:58 PM UTC
Resolved
Nov 10, 2025, 02:44 PM UTC
Duration
2d 18h
Detected by Pingoru
Nov 07, 2025, 07:58 PM UTC

Affected components

Firefly and related applicationsNeBIS/SAP

Update timeline

  1. investigating Nov 07, 2025, 07:58 PM UTC

    A problem with Firefly is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]

  2. investigating Nov 07, 2025, 09:12 PM UTC

    Services hosted NH Data Center or VMware in including Firefly continue to have issues.

  3. identified Nov 07, 2025, 09:39 PM UTC

    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.

  4. monitoring Nov 07, 2025, 09:43 PM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

  5. resolved Nov 10, 2025, 02:44 PM UTC

    All systems are operating normally. This issue is resolved.