University of Nebraska incident

Wepa printer kiosks under investigation

Major Resolved View vendor source →

University of Nebraska experienced a major incident on November 21, 2025 affecting Kiosk printing, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 02:28 PM UTC
Resolved
Nov 21, 2025, 03:09 PM UTC
Duration
41m
Detected by Pingoru
Nov 21, 2025, 02:28 PM UTC

Affected components

Kiosk printing

Update timeline

  1. investigating Nov 21, 2025, 02:28 PM UTC

    A problem with Wepa printer kiosks is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]

  2. identified Nov 21, 2025, 02:33 PM UTC

    At this time, only a small number of printing kiosks in Kearney and Lincoln are inoperable. Wēpa provided the following information: "We are experiencing widespread outages due to unexpected issues with a kiosk application update that went out yesterday/overnight. Our higher level developmental team members have already been notified and are currently working to resolve the issue." We will post additional updates as more information becomes available.

  3. monitoring Nov 21, 2025, 02:37 PM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems. Wepa provided the following update: "We experienced a widespread outage due to unexpected issues with an overnight kiosk application update. Our developmental team has been made aware of the issue and pushed out another update this morning to resolve the issue. Our affected kiosk numbers are in the single digits now. If you are still having issues or have any questions or concerns, please let us know and we'll be happy to assist."

  4. resolved Nov 21, 2025, 03:09 PM UTC

    All systems are operating normally. This issue is resolved.