University of Nebraska incident

MS365 service under investigation

Major Resolved View vendor source →

University of Nebraska experienced a major incident on January 22, 2026 affecting Microsoft 365 - Outlook (Exchange Online) and Microsoft 365 - Teams (Communication & Voice) and 1 more component, lasting 3d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 08:33 PM UTC
Resolved
Jan 26, 2026, 02:47 PM UTC
Duration
3d 18h
Detected by Pingoru
Jan 22, 2026, 08:33 PM UTC

Affected components

Microsoft 365 - Outlook (Exchange Online)Microsoft 365 - Teams (Communication & Voice)Microsoft 365 - Teams (Collaboration & Storage)Microsoft 365 - Sharepoint / OneDrive (Storage)Microsoft 365 - Other Apps (PowerApps, Office, etc...)Microsoft 365 / ProofPoint - Email Deliverability & Processing

Update timeline

  1. investigating Jan 22, 2026, 08:33 PM UTC

    A problem with MS365 services is under investigation. Email does appear to be impacted. Technicians are investigating the issue. Reported by Eric Haffey Submitted by Bryan Fitzgerald Questions 402-472-3970 or [email protected]

  2. identified Jan 23, 2026, 03:53 AM UTC

    The vendor has identified the cause of the issues and is taking steps to remediate impact to affected services. Updated by Bryan Fitzgerald

  3. monitoring Jan 23, 2026, 01:38 PM UTC

    Most issues have been resolved, with the exception that some users may still be unable to access Outlook on the web. All other services are fully operational, and systems are performing as expected. We will continue to monitor for any recurring issues. Submitted by Bryan Fitzgerald

  4. resolved Jan 26, 2026, 02:47 PM UTC

    All systems are operating normally. This issue is resolved. Updated by Bryan Fitzgerald