University of Nebraska incident

UNL LDAP under investigation

Major Resolved View vendor source →

University of Nebraska experienced a major incident on April 1, 2026 affecting Public Information Apps and Academic Technologies (Other), lasting 12h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 12:40 AM UTC
Resolved
Apr 01, 2026, 12:49 PM UTC
Duration
12h 8m
Detected by Pingoru
Apr 01, 2026, 12:40 AM UTC

Affected components

Public Information AppsAcademic Technologies (Other)

Update timeline

  1. investigating Apr 01, 2026, 12:40 AM UTC

    A problem with UNL LDAP is under investigation. Users are reporting issues with the UNL Directory site (directory.unl.edu), checking in and out at the Digital Learning Center (DLC), and using Huskerscan for event attendance. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]

  2. identified Apr 01, 2026, 12:48 AM UTC

    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. A resolution or further update is expected by 8:15PM central time.

  3. identified Apr 01, 2026, 01:17 AM UTC

    We are continuing to work on this issue. The work that has been completed thus far is resulting in affected services beginning to work at least intermittently. Users receiving an error message from an impacted service may see success when refreshing the page and trying again. Further updates to come as work is completed.

  4. monitoring Apr 01, 2026, 01:29 AM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

  5. resolved Apr 01, 2026, 12:49 PM UTC

    All systems are operating normally. This issue is resolved.