University of Nebraska incident

UNL CourseLeaf CLSS and CIM under investigation

Resolved after 16 days 19 hours, affecting NeSIS (PeopleSoft), on July 10, 2026.

identified Jul 22, 2026, 02:40 PM UTC

Monday night's work restored most functionality, although some users do not have all of the privileges they had previously. The vendor indicated this morning that the developer is working to restore all access.

Started
Jul 10, 2026, 08:24 PM UTC
Resolved
Jul 27, 2026, 03:42 PM UTC
Duration
16d 19h
Detected by Pingoru
Jul 10, 2026, 08:24 PM UTC

Affected components

NeSIS (PeopleSoft)

Update timeline

  1. investigating Jul 10, 2026, 08:24 PM UTC

    A problem with CourseLeaf CLSS and CIM is under investigation. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]

  2. investigating Jul 10, 2026, 08:29 PM UTC

    The Office of the University Registrar at UNL has reported that CourseLeaf Section Scheduler (CLSS) and Curriculum Inventory Management (CIM) are currently down due to an issue applying an update. The vendor is working as quickly as possible to fix the issue. This is likely affecting these services at UNK and UNO as well. Authorized representatives from academic departments who have urgent class scheduling changes for Summer or Fall 2026 should email the registrar's office on the respective campus so they can make the update(s); note that this requires a more manual process and they appreciate your patience as they work through any requests.

  3. identified Jul 10, 2026, 10:19 PM UTC

    The vendor, Leepfrog, has identified the cause of the issues and is taking steps to remediate impact to affected services. No timeline has been shared for restoration but they have indicated that work will continue over the weekend if needed.

  4. identified Jul 13, 2026, 03:22 PM UTC

    The vendor is continuing to work with the Office of the Registrar (UNL) to resolve remaining issues.

  5. identified Jul 14, 2026, 06:01 PM UTC

    The Office of the University Registrar at UNL has escalated this incident with their vendor.

  6. identified Jul 20, 2026, 07:18 PM UTC

    The Office of the University Registrar at UNL continues to work with the vendor on this issue. Work is planned overnight that is expected to restore functionality.

  7. identified Jul 22, 2026, 02:40 PM UTC

    Monday night's work restored most functionality, although some users do not have all of the privileges they had previously. The vendor indicated this morning that the developer is working to restore all access.

  8. resolved Jul 27, 2026, 03:42 PM UTC

    All systems are operating normally. This issue is resolved.

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