University of Nebraska incident

Perceptive Content (ImageNow) under investigation

Resolved after 23 hours 19 minutes, affecting Business Applications (other), on September 3, 2026.

resolved Sep 04, 2026, 03:46 PM UTC

Last evening, the team increased resources available to the system. All systems are operating normally. This issue is resolved.

Started
Sep 03, 2026, 04:26 PM UTC
Resolved
Sep 04, 2026, 03:46 PM UTC
Duration
23h 19m
Detected by Pingoru
Sep 03, 2026, 04:26 PM UTC

Affected components

Business Applications (other)

Update timeline

  1. investigating Sep 03, 2026, 04:26 PM UTC

    A problem with Perceptive Content (ImageNow) is under investigation. Technicians are investigating the issue. Submitted by Casey Wallace Questions 402-472-3970 or [email protected]

  2. identified Sep 03, 2026, 04:44 PM UTC

    ITS has identified the cause of the issues and is taking steps to remediate impact to affected services. Updated by Casey Wallace

  3. monitoring Sep 03, 2026, 06:14 PM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

  4. identified Sep 03, 2026, 09:03 PM UTC

    ITS has identified the issue has re-appeared. ITS technicians are working to implement fixes for the issue.

  5. monitoring Sep 04, 2026, 01:33 AM UTC

    All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.

  6. resolved Sep 04, 2026, 03:46 PM UTC

    Last evening, the team increased resources available to the system. All systems are operating normally. This issue is resolved.

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