University of Nebraska incident

GlobalProtect VPN under investigation

Resolved after 20 days 5 hours, affecting Virtual Private Network (VPN), on September 3, 2026.

resolved Sep 23, 2026, 09:00 PM UTC

If you continue to experience issues with GlobalProtect, please uninstall the current version and reinstall the previous version by visiting https://nu-vpn.nebraska.edu and following the installation instructions.

Started
Sep 03, 2026, 03:21 PM UTC
Resolved
Sep 23, 2026, 09:00 PM UTC
Duration
20d 5h
Detected by Pingoru
Sep 03, 2026, 03:21 PM UTC

Affected components

Virtual Private Network (VPN)

Update timeline

  1. investigating Sep 03, 2026, 03:21 PM UTC

    A problem with VPN connectivity is under investigation. Some users are receiving a certificate error when trying to connect to the GlobalProtect VPN service. Technicians are investigating the issue. Questions 402-472-3970 or [email protected]

  2. investigating Sep 08, 2026, 03:37 PM UTC

    ITS continues to work with the vendor to resolve this issue and will provide additional updates as they become available. If you continue to experience issues with GlobalProtect, please uninstall the current version and reinstall the previous version by visiting https://nu-vpn.nebraska.edu and following the installation instructions.

  3. resolved Sep 23, 2026, 09:00 PM UTC

    If you continue to experience issues with GlobalProtect, please uninstall the current version and reinstall the previous version by visiting https://nu-vpn.nebraska.edu and following the installation instructions.

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