Universign experienced a minor incident on June 1, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 01, 2021, 08:46 AM UTC
We encountered performance degradation on our web portal between 9:04 am and 9:55 am. More information will be made available later.
- postmortem Jun 01, 2021, 01:31 PM UTC
We are sorry for the inconvenience caused by the incident of 01/06/2021 between 9:04 am and 09:55 am. Following the failure of services on a server, requests for connections to the portal were not handled in the normal way. The withdrawal of the server supporting these services made it possible to find a correct situation with regard to access to the portal.