Universign experienced a minor incident on August 10, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 10, 2022, 02:11 PM UTC
We encountered difficulties on our platform between 2:42 p.m. and 4:38 p.m. More information will be available later.
- postmortem Aug 11, 2022, 07:02 AM UTC
We are sorry for the inconvenience caused by the incident of 10/08/2022 between 2:42 pm and 4:38 pm. An unplanned reboot \(bug\) of a firewall had a side effect on the communication between some servers causing a disruption of services. Everything necessary has been done to correct the problem.