Universign experienced a minor incident on March 6, 2023 affecting Transaction Service and Timestamp Service and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 06, 2023, 10:48 AM UTC
We are facing a minor outage. The problem is identified and we are working on a fix right now.
- identified Mar 06, 2023, 11:09 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 06, 2023, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2023, 11:45 AM UTC
This incident has been resolved. We are preparing a global report about this incident. We deeply apologize for the inconvenience.
- postmortem Mar 06, 2023, 02:47 PM UTC
We are sorry for the inconvenience caused by the incident on 06/03/2023 between 10:20 a.m. and 12:20 a.m. A problem on a component of our application on the infrastructure side generated a strong instability of the platform. Everything necessary was done as quickly as possible to restore the situation.