Universign experienced a critical incident on March 26, 2024 affecting Transaction Service and Timestamp Service and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 26, 2024, 08:29 AM UTC
We are facing a major outage. The problem is identified and we are working on a fix right now.
- monitoring Mar 26, 2024, 08:45 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 26, 2024, 09:31 AM UTC
We are facing a major outage. The problem is identified and we are working on a fix right now.
- monitoring Mar 26, 2024, 09:39 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 26, 2024, 11:12 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 26, 2024, 11:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 26, 2024, 11:13 AM UTC
This incident has been resolved. We are preparing a global report about this incident. We deeply apologize for the inconvenience.