Universign incident

May 2025: Universign major outage on Transaction Service

Critical Resolved View vendor source →

Universign experienced a critical incident on May 6, 2025 affecting Transaction Service and Timestamp Service and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 10:10 AM UTC
Resolved
May 06, 2025, 10:21 AM UTC
Duration
10m
Detected by Pingoru
May 06, 2025, 10:10 AM UTC

Affected components

Transaction ServiceTimestamp ServiceSeal ServiceWeb ApplicationRegistration ServicePlatform Availability

Update timeline

  1. investigating May 06, 2025, 03:15 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2025, 03:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 06, 2025, 03:22 PM UTC

    This incident has been resolved.