deltaDNA SDK event collection disrupted

Update timeline

1. investigating Nov 06, 2026, 11:06 AM UTC

   We’ve identified an issue affecting games that still use the legacy deltaDNA SDK. Since about 23:00 UTC on November 5th all events being sent to deltaDNA endpoints (*.deltadna.net) are not currently being collected. Games that send data straight to Unity Analytics endpoints are not affected. Reminder: migrating off the deltaDNA SDK The deltaDNA SDK and its .deltadna.net endpoints are deprecated, and we’ll stop supporting them soon To avoid disruptions like this one, please modify your SDK to send events to Unity Analytics: Update your deltaDNA SDK setup so collectUrl and engageUrl point to the Unity Analytics endpoints instead of the .deltadna.net addresses. If you need assistance to do this, please reach out to support.

2. resolved Nov 06, 2026, 02:36 PM UTC

   This incident has been resolved. Event collection from games using the legacy deltaDNA SDK has returned to normal. Reminder: migrating off the deltaDNA SDK The deltaDNA SDK and its *.deltadna.net endpoints are deprecated. To avoid future disruptions, please migrate your game to send events to Unity Analytics: Recommended: Move to the Unity Analytics SDK. [link to migration guide] If you can’t change SDKs yet: Update your deltaDNA SDK setup so collectUrl and engageUrl point to the Unity Analytics endpoints instead of the *.deltadna.net addresses. See [link to endpoint migration doc].