Unit Outage History

Unit is up right now

Pingoru has recorded 49 incidents for Unit: 8 in the last 12 months and 1 in the last 90 days.

Source: status.unit.co

49incidents recorded
8last 12 months
1last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Unit in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202611 of 744 (0%)
June 202623 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202618 of 744 (1%)
November 202600 of 46 (0%)

Incidents, newest first

Minor October 27, 2026 Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct) 8h 9m Payments

Started Oct 27, 2026, 03:56 PM UTC· resolved Oct 28, 2026, 12:05 AM UTC

  1. investigating Oct 27, 2026, 03:56 PM UTC

    We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.

  2. identified Oct 27, 2026, 03:58 PM UTC

    We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.

  3. resolved Oct 28, 2026, 12:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2026 Card activities partial outage 2h 30m Cards

Started Jun 30, 2026, 04:32 PM UTC· resolved Jun 30, 2026, 07:03 PM UTC

  1. investigating Jun 30, 2026, 04:32 PM UTC

    We are seeing that some card activities (activate, get CVV2, set/change PIN) are failing or not working as expected. We are investigating

  2. identified Jun 30, 2026, 04:46 PM UTC

    We have resolved the issue for all new Cards API requests and are currently investigating previously affected requests.

  3. monitoring Jun 30, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2026 Card creation failures 29m Cards, Cards

Started Jun 30, 2026, 12:20 PM UTC· resolved Jun 30, 2026, 12:50 PM UTC

  1. investigating Jun 30, 2026, 12:20 PM UTC

    Customers trying to create cards may experience degraded performance

  2. identified Jun 30, 2026, 12:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026 Degraded Sandbox Performance 29m Onboarding, Dashboard, Payments, Cards and 2 more

Started May 06, 2026, 10:36 PM UTC· resolved May 06, 2026, 11:05 PM UTC

  1. investigating May 06, 2026, 10:36 PM UTC

    We are experiencing degraded performance in sandbox with intermittent failures, affecting the Dashboard and API response times. Investigation is in progress.

  2. identified May 06, 2026, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 06, 2026, 11:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2026 Visa DPS Disruption of Service 1h 28m Cards

Started Jan 07, 2026, 09:29 PM UTC· resolved Jan 07, 2026, 10:57 PM UTC

  1. investigating Jan 07, 2026, 09:29 PM UTC

    We are experiencing a partial disruption of service with Visa DPS, affecting card creation and card modification. Transactions are not impacted. We’ll post updates here until a fix is in place.

  2. identified Jan 07, 2026, 09:36 PM UTC

    The issue has been identified and we are working on a fix.

  3. resolved Jan 07, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2025 We are experiencing a partial downtime across our services 28m Onboarding, Onboarding, Payments, Payments and 6 more

Started Nov 25, 2025, 03:16 PM UTC· resolved Nov 25, 2025, 03:44 PM UTC

  1. investigating Nov 25, 2025, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Nov 25, 2025, 03:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 25, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2025, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025 VGS Disruption of Service 2h 49m Cards

Started Nov 19, 2025, 04:57 PM UTC· resolved Nov 19, 2025, 07:47 PM UTC

  1. investigating Nov 19, 2025, 04:57 PM UTC

    We are experiencing a partial disruption of service with VGS (Very Good Security). Cardholders may have issues activating cards, changing PIN, and performing other card actions.

  2. investigating Nov 19, 2025, 05:02 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 19, 2025, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 19, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025 Payments service experiencing elevated error rates 28m Payments

Started Nov 04, 2025, 08:21 AM UTC· resolved Nov 04, 2025, 08:50 AM UTC

  1. identified Nov 04, 2025, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 04, 2025, 08:26 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 04, 2025, 08:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Alloy API errors 4h 38m Onboarding

Started Oct 20, 2025, 09:06 PM UTC· resolved Oct 21, 2025, 01:44 AM UTC

  1. investigating Oct 20, 2025, 09:06 PM UTC

    We are having issues in our onboarding process due to elevated API errors with Alloy, caused by the ongoing AWS outage.

  2. resolved Oct 21, 2025, 01:44 AM UTC

    Alloy has confirmed that normal operations have been fully restored across all components. System latencies and performance metrics have returned to expected levels and no further API errors are observed.

Read the full incident report →

Major September 15, 2025 Payments - issue creating ach and wire payments 13m Payments

Started Sep 15, 2025, 09:02 AM UTC· resolved Sep 15, 2025, 09:16 AM UTC

  1. investigating Sep 15, 2025, 09:02 AM UTC

    We are currently investigating this issue.

  2. identified Sep 15, 2025, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 15, 2025, 09:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 17, 2025 Elevated error rates 1h 30m Onboarding, Onboarding, Payments, Dashboard and 7 more

Started Jul 17, 2025, 11:49 AM UTC· resolved Jul 17, 2025, 01:20 PM UTC

  1. investigating Jul 17, 2025, 11:49 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 17, 2025, 12:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2025, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 17, 2025, 12:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025 Partial Outage for Remote Deposit Capture and KYC / KYB Services Due to GCP Downtime 3h 10m

Started Jun 12, 2025, 07:20 PM UTC· resolved Jun 12, 2025, 10:31 PM UTC

  1. identified Jun 12, 2025, 07:20 PM UTC

    We are currently experiencing degraded performance for some of our onboarding and Remote Deposit Capture services due to a Google Cloud Platform (GCP) outage. Specifically, several of our third-party providers responsible for checks and KYC are impacted, which may result in delays or partial failures during onboarding flows and check deposit Our team is actively monitoring the situation and will provide updates as we learn more from GCP and our affected providers. Thank you for your patience.

  2. monitoring Jun 12, 2025, 09:07 PM UTC

    Google Cloud Platform (GCP) has reported improvements on their end, and we are observing recovery across affected services. We’re seeing successful API requests for check deposits, which are being processed as expected. Our KYC/KYB providers also appear to be operational at this time. We will continue to closely monitor all systems and provider integrations to ensure full stability. A final update will be shared once we confirm that all services are fully restored. Thank you for your continued patience.

  3. resolved Jun 12, 2025, 10:31 PM UTC

    GCP has indicated most products are fully recovered, with some minor residual impact. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

Read the full incident report →

Minor May 9, 2025 Visa DPS Connectivity Issue 15m Cards

Started May 09, 2025, 05:01 PM UTC· resolved May 09, 2025, 05:17 PM UTC

  1. investigating May 09, 2025, 05:01 PM UTC

    Unit is experiencing issues with Visa DPS. Some card authorizations are subject to stand-in processing.

  2. investigating May 09, 2025, 05:03 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 09, 2025, 05:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2025 Elevated API Errors on Sandbox 1h 27m Onboarding, Payments, Cards, Core and 1 more

Started Apr 22, 2025, 09:16 AM UTC· resolved Apr 22, 2025, 10:44 AM UTC

  1. investigating Apr 22, 2025, 09:16 AM UTC

    We're experiencing an elevated level of API errors on Sandbox and are currently looking into the issue.

  2. identified Apr 22, 2025, 10:17 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2025, 10:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2025, 10:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2025 Vendor VeryGoodSecurity is experiencing a partial service disruption 3h 30m Cards

Started Apr 08, 2025, 02:12 AM UTC· resolved Apr 08, 2025, 05:43 AM UTC

  1. identified Apr 08, 2025, 02:12 AM UTC

    This would affect card creation and revealing sensitive card information to end customers.

  2. monitoring Apr 08, 2025, 02:32 AM UTC

    VeryGoodSecurity has implemented a fix, and we are currently monitoring the results.

  3. monitoring Apr 08, 2025, 02:35 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 08, 2025, 02:39 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 08, 2025, 05:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 16, 2025 API Downtime 56m

Started Mar 16, 2025, 07:20 AM UTC· resolved Mar 16, 2025, 08:17 AM UTC

  1. investigating Mar 16, 2025, 07:20 AM UTC

    We are experiencing downtime across the system. The team is investigating

  2. identified Mar 16, 2025, 07:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2025, 07:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 16, 2025, 08:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 11, 2025 Create Application Issue 19m Onboarding

Started Mar 11, 2025, 02:44 PM UTC· resolved Mar 11, 2025, 03:04 PM UTC

  1. identified Mar 11, 2025, 02:44 PM UTC

    We are currently working with our vendor to resolve the issue.

  2. monitoring Mar 11, 2025, 02:55 PM UTC

    Our vendor implemented a fix. We are monitoring the results.

  3. resolved Mar 11, 2025, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2024 Payment & Webhook Degraded Performance 1h 8m Payments, Webhooks

Started Dec 09, 2024, 09:33 PM UTC· resolved Dec 09, 2024, 10:41 PM UTC

  1. monitoring Dec 09, 2024, 09:33 PM UTC

    We have partially resolved this issue and are continuing to investigate.

  2. investigating Dec 09, 2024, 09:39 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 09, 2024, 09:52 PM UTC

    The issue is resolved and we are continuing to monitor.

  4. resolved Dec 09, 2024, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 15, 2024 Sandbox Timeouts 3h 46m Onboarding

Started Nov 15, 2024, 06:57 PM UTC· resolved Nov 15, 2024, 10:44 PM UTC

  1. investigating Nov 15, 2024, 06:57 PM UTC

    We are currently investigating an issue causing some requests to timeout.

  2. identified Nov 15, 2024, 09:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 15, 2024, 10:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 15, 2024, 10:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2024 Card Usage 7m Cards

Started Nov 12, 2024, 06:27 PM UTC· resolved Nov 12, 2024, 06:35 PM UTC

  1. investigating Nov 12, 2024, 06:27 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 12, 2024, 06:35 PM UTC

    We investigated a high rate of card declines coming from Visa. This is resolved.

Read the full incident report →