Unit experienced a minor incident on October 20, 2025 affecting Onboarding, lasting 4h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Onboarding
Update timeline
- investigating Oct 20, 2025, 09:06 PM UTC
We are having issues in our onboarding process due to elevated API errors with Alloy, caused by the ongoing AWS outage.
- resolved Oct 21, 2025, 01:44 AM UTC
Alloy has confirmed that normal operations have been fully restored across all components. System latencies and performance metrics have returned to expected levels and no further API errors are observed.