Unit incident

Degraded Sandbox Performance

Minor Resolved View vendor source →

Unit experienced a minor incident on May 6, 2026 affecting Onboarding and Dashboard and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:36 PM UTC
Resolved
May 06, 2026, 11:05 PM UTC
Duration
29m
Detected by Pingoru
May 06, 2026, 10:36 PM UTC

Affected components

OnboardingDashboardPaymentsCardsCoreWebhooks

Update timeline

  1. investigating May 06, 2026, 10:36 PM UTC

    We are experiencing degraded performance in sandbox with intermittent failures, affecting the Dashboard and API response times. Investigation is in progress.

  2. identified May 06, 2026, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 06, 2026, 11:05 PM UTC

    This incident has been resolved.

Looking to track Unit downtime and outages?

Pingoru polls Unit's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Unit reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Unit alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Unit for free

5 free monitors · No credit card required