Unit incident

Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct)

Ongoing since 03:56 PM UTC, affecting Payments.

identified Oct 27, 2026, 03:58 PM UTC

We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.

Started
Oct 27, 2026, 03:56 PM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Oct 27, 2026, 03:56 PM UTC

Affected components

Payments

Update timeline

  1. investigating Oct 27, 2026, 03:56 PM UTC

    We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.

  2. identified Oct 27, 2026, 03:58 PM UTC

    We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.

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