Unit Outage History

Unit is up right now

Unit had 10 outages in the last 2 years totaling 15h 6m of downtime — averaging 0.4 incidents per month.

There were 10 Unit outages since July 17, 2025 totaling 15h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.unit.co

Major June 30, 2026

Card activities partial outage

Detected by Pingoru
Jun 30, 2026, 04:32 PM UTC
Resolved
Jun 30, 2026, 07:03 PM UTC
Duration
2h 30m
Affected: Cards
Timeline · 4 updates
  1. investigating Jun 30, 2026, 04:32 PM UTC

    We are seeing that some card activities (activate, get CVV2, set/change PIN) are failing or not working as expected. We are investigating

  2. identified Jun 30, 2026, 04:46 PM UTC

    We have resolved the issue for all new Cards API requests and are currently investigating previously affected requests.

  3. monitoring Jun 30, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 07:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2026

Card creation failures

Detected by Pingoru
Jun 30, 2026, 12:20 PM UTC
Resolved
Jun 30, 2026, 12:50 PM UTC
Duration
29m
Affected: CardsCards
Timeline · 4 updates
  1. investigating Jun 30, 2026, 12:20 PM UTC

    Customers trying to create cards may experience degraded performance

  2. identified Jun 30, 2026, 12:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Degraded Sandbox Performance

Detected by Pingoru
May 06, 2026, 10:36 PM UTC
Resolved
May 06, 2026, 11:05 PM UTC
Duration
29m
Affected: OnboardingDashboardPaymentsCardsCoreWebhooks
Timeline · 3 updates
  1. investigating May 06, 2026, 10:36 PM UTC

    We are experiencing degraded performance in sandbox with intermittent failures, affecting the Dashboard and API response times. Investigation is in progress.

  2. identified May 06, 2026, 11:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 06, 2026, 11:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2026

Visa DPS Disruption of Service

Detected by Pingoru
Jan 07, 2026, 09:29 PM UTC
Resolved
Jan 07, 2026, 10:57 PM UTC
Duration
1h 28m
Affected: Cards
Timeline · 3 updates
  1. investigating Jan 07, 2026, 09:29 PM UTC

    We are experiencing a partial disruption of service with Visa DPS, affecting card creation and card modification. Transactions are not impacted. We’ll post updates here until a fix is in place.

  2. identified Jan 07, 2026, 09:36 PM UTC

    The issue has been identified and we are working on a fix.

  3. resolved Jan 07, 2026, 10:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 25, 2025

We are experiencing a partial downtime across our services

Detected by Pingoru
Nov 25, 2025, 03:16 PM UTC
Resolved
Nov 25, 2025, 03:44 PM UTC
Duration
28m
Affected: OnboardingOnboardingPaymentsPaymentsCardsCardsCoreCoreWebhooksWebhooks
Timeline · 4 updates
  1. investigating Nov 25, 2025, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Nov 25, 2025, 03:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 25, 2025, 03:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2025, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2025

VGS Disruption of Service

Detected by Pingoru
Nov 19, 2025, 04:57 PM UTC
Resolved
Nov 19, 2025, 07:47 PM UTC
Duration
2h 49m
Affected: Cards
Timeline · 4 updates
  1. investigating Nov 19, 2025, 04:57 PM UTC

    We are experiencing a partial disruption of service with VGS (Very Good Security). Cardholders may have issues activating cards, changing PIN, and performing other card actions.

  2. investigating Nov 19, 2025, 05:02 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 19, 2025, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 19, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025

Payments service experiencing elevated error rates

Detected by Pingoru
Nov 04, 2025, 08:21 AM UTC
Resolved
Nov 04, 2025, 08:50 AM UTC
Duration
28m
Affected: Payments
Timeline · 4 updates
  1. identified Nov 04, 2025, 08:21 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 04, 2025, 08:26 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 04, 2025, 08:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Alloy API errors

Detected by Pingoru
Oct 20, 2025, 09:06 PM UTC
Resolved
Oct 21, 2025, 01:44 AM UTC
Duration
4h 38m
Affected: Onboarding
Timeline · 2 updates
  1. investigating Oct 20, 2025, 09:06 PM UTC

    We are having issues in our onboarding process due to elevated API errors with Alloy, caused by the ongoing AWS outage.

  2. resolved Oct 21, 2025, 01:44 AM UTC

    Alloy has confirmed that normal operations have been fully restored across all components. System latencies and performance metrics have returned to expected levels and no further API errors are observed.

Read the full incident report →

Major September 15, 2025

Payments - issue creating ach and wire payments

Detected by Pingoru
Sep 15, 2025, 09:02 AM UTC
Resolved
Sep 15, 2025, 09:16 AM UTC
Duration
13m
Affected: Payments
Timeline · 3 updates
  1. investigating Sep 15, 2025, 09:02 AM UTC

    We are currently investigating this issue.

  2. identified Sep 15, 2025, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 15, 2025, 09:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 17, 2025

Elevated error rates

Detected by Pingoru
Jul 17, 2025, 11:49 AM UTC
Resolved
Jul 17, 2025, 01:20 PM UTC
Duration
1h 30m
Affected: OnboardingOnboardingPaymentsDashboardPaymentsCardsCardsCoreCoreWebhooksWebhooks
Timeline · 5 updates
  1. investigating Jul 17, 2025, 11:49 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 17, 2025, 12:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2025, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 17, 2025, 12:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →