Unified Technology Solutions incident

Comcast Outages in some areas of Vero

Resolved after 3 hours 3 minutes, affecting Comcast Internet Services, on December 8, 2025.

identified Dec 08, 2025, 05:43 PM UTC

There are between 500 to 2000 customers affected, the cause is "Network Damage" which we would understand to be physical damage to some lines or equipment. We are seeing more customers coming online but those that do are often having speed issues. We will pass on any more info as we receive it.

Started
Dec 08, 2025, 04:48 PM UTC
Resolved
Dec 08, 2025, 07:51 PM UTC
Duration
3h 3m
Detected by Pingoru
Dec 08, 2025, 04:48 PM UTC

Affected components

Comcast Internet Services

Update timeline

  1. identified Dec 08, 2025, 04:48 PM UTC

    We have a number of Comcast customers down, we are reaching out to Comcast support to see if there is any ETA.

  2. identified Dec 08, 2025, 05:43 PM UTC

    There are between 500 to 2000 customers affected, the cause is "Network Damage" which we would understand to be physical damage to some lines or equipment. We are seeing more customers coming online but those that do are often having speed issues. We will pass on any more info as we receive it.

  3. resolved Dec 08, 2025, 07:51 PM UTC

    At his time all issues related to this outage appear to be resolved.

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