Unified Technology Solutions incident

Local Comcast Speed Issue

Resolved after 53 minutes, affecting Comcast Internet Services, on June 6, 2023.

resolved Jun 06, 2023, 06:53 PM UTC

Speeds have been stable for over 30 minutes and while we will still be monitoring we feel safe closing this incident as resolved.

Started
Jun 06, 2023, 05:59 PM UTC
Resolved
Jun 06, 2023, 06:53 PM UTC
Duration
53m
Detected by Pingoru
Jun 06, 2023, 05:59 PM UTC

Affected components

Comcast Internet Services

Update timeline

  1. monitoring Jun 06, 2023, 05:59 PM UTC

    Comcast is reporting a "area line outage" in Vero Beach with an expected repair time of 3:10pm, while all of our clients offices are currently online some are seeing speeds well below what their plans should be. While this is not a UTS issue we will continue to monitor the issue and will let you know if we receive any more info.

  2. monitoring Jun 06, 2023, 06:17 PM UTC

    Comcast speeds appear to be returning to normal, we will continue to monitor and insure they are stable.

  3. monitoring Jun 06, 2023, 06:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 06, 2023, 06:53 PM UTC

    Speeds have been stable for over 30 minutes and while we will still be monitoring we feel safe closing this incident as resolved.

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