Unified Technology Solutions incident
AT&T Cellular customers unable to dial UTS Operator numbers hosted by Flowroute.
Resolved after 4 hours 11 minutes, affecting UTS Operator - Hosted Phone Systems, on December 11, 2023.
While we have not received any official word from AT&T it appears from testing the issue is resolved so we are closing this incident.
Affected components
Update timeline
- investigating Dec 11, 2023, 07:26 PM UTC
AT&T Cellular appears to have a routing issue to Flowroute which is affecting some UTS Operator Clients. This is an AT&T issue and we are trying to get in contact with someone at AT&T to notify them.
- monitoring Dec 11, 2023, 08:17 PM UTC
The issue has been traced to a cut fiber in the AT&T Florida network. Again the issue is on AT&T not us and we have no ETA when AT&T plans to have it fixed. We will post any updates as we get them.
- resolved Dec 11, 2023, 11:37 PM UTC
While we have not received any official word from AT&T it appears from testing the issue is resolved so we are closing this incident.
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