Resolved after 1 day 1 hour, affecting UTS Operator - Hosted Phone Systems, on April 17, 2024.
Working with Flowroute it has been identified by their inbound peers that AT&T is currently experiencing outages within the Florida region. AT&T has not yet provided timelines for resolution, but we'll let you know as we receive further updates from those peering networks.
Affected components
Update timeline
- investigating Apr 17, 2024, 04:27 PM UTC
We have multiple reports of phone service quality issues we believe we have traced to Flowroute which is the VOIP service provider. We have opened multiple tickets with them. We will update you when we have more info.
- identified Apr 17, 2024, 07:57 PM UTC
Working with Flowroute it has been identified by their inbound peers that AT&T is currently experiencing outages within the Florida region. AT&T has not yet provided timelines for resolution, but we'll let you know as we receive further updates from those peering networks.
- resolved Apr 18, 2024, 06:04 PM UTC
This incident has been resolved.
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