Unified Technology Solutions incident
Updated Deadline for Holiday Phone Change Requests
Resolved on May 27, 2025, affecting UTS Operator - Hosted Phone Systems.
Dear Valued UTS Operator Customers, We hope this message finds you well. We have been experiencing a significant increase in last-minute holiday phone change requests. In order to serve all our customers efficiently we kindly request that all holiday phone change requests be submitted by 10am on the last business weekday before the holiday. Your cooperation is essential in helping us manage the high demand and provide timely error free service to everyone. We appreciate your understanding and support and thank you for choosing UTS for you phone and IT service needs. Warm regards, The Team at Unified Technology Solutions P.S: If you use a generic holiday message you may choose to provide us with a list of holidays for the year and we will program them for you ahead of time, be aware we are unable to provide holiday specific messaging if you choose this option.
Affected components
Update timeline
- resolved May 27, 2025, 04:37 PM UTC
Dear Valued UTS Operator Customers, We hope this message finds you well. We have been experiencing a significant increase in last-minute holiday phone change requests. In order to serve all our customers efficiently we kindly request that all holiday phone change requests be submitted by 10am on the last business weekday before the holiday. Your cooperation is essential in helping us manage the high demand and provide timely error free service to everyone. We appreciate your understanding and support and thank you for choosing UTS for you phone and IT service needs. Warm regards, The Team at Unified Technology Solutions P.S: If you use a generic holiday message you may choose to provide us with a list of holidays for the year and we will program them for you ahead of time, be aware we are unable to provide holiday specific messaging if you choose this option.
Your product runs on more than Unified Technology Solutions
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services