Service Disruption Affecting Some Integrations

Update timeline

1. investigating May 25, 2026, 02:33 PM UTC

   We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

2. identified May 25, 2026, 03:00 PM UTC

   The issue has been identified, and our engineering team is actively working on a fix.

3. monitoring May 25, 2026, 05:36 PM UTC

   Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

4. monitoring May 25, 2026, 10:02 PM UTC

   The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

5. monitoring May 26, 2026, 07:59 PM UTC

   The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

6. resolved May 27, 2026, 12:18 AM UTC

   This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.