Unbounce incident

Issues with In-App Cancellation Requests

Resolved after 27 minutes, affecting Web Application (app.unbounce.com), on February 20, 2026.

investigating Feb 20, 2026, 04:11 PM UTC

We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

Started
Feb 20, 2026, 04:11 PM UTC
Resolved
Feb 20, 2026, 04:38 PM UTC
Duration
27m
Detected by Pingoru
Feb 20, 2026, 04:11 PM UTC

Affected components

Web Application (app.unbounce.com)

Update timeline

  1. investigating Feb 20, 2026, 04:11 PM UTC

    We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

  2. resolved Feb 20, 2026, 04:38 PM UTC

    In-App Cancellations are fully functional.

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