Resolved after 36 minutes, on September 14, 2020.
The support portal is now accessible again. The problem came from a third party Internet operator. Sorry for the inconvenience caused.
Update timeline
- investigating Sep 14, 2020, 12:51 PM UTC
Please be advised there is an incident on the support platform. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-28033 Severity S3 Service Impact The support portal is not accessible depending on the Internet Service Provider used, due to a global incident. Start Date and Time 09/14/2020 13:40 pm CEST Root cause analysis Analysis on-going
- resolved Sep 14, 2020, 01:28 PM UTC
The support portal is now accessible again. The problem came from a third party Internet operator. Sorry for the inconvenience caused.
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