Resolved after 23 hours 10 minutes, affecting GUI backend.sigfox.com and Sigfox Services, on August 17, 2026.
The email service from the backend has been restored. All services should be nominal. We are still closely monitoring the situation and will continue investigating on the root cause. Incident reference CORP-30565 Severity S3 Service Impact Emails from the Sigfox backend were no longer delivered. This also concerned the MFA code for the login session. Start Date and Time 08/16/26 01:00 pm CEST End Date and Time 08/17/26 08:50 am CEST Root cause analysis Analysis on-going
Affected components
Update timeline
- resolved Aug 17, 2026, 07:39 AM UTC
The email service from the backend has been restored. All services should be nominal. We are still closely monitoring the situation and will continue investigating on the root cause. Incident reference CORP-30565 Severity S3 Service Impact Emails from the Sigfox backend were no longer delivered. This also concerned the MFA code for the login session. Start Date and Time 08/16/26 01:00 pm CEST End Date and Time 08/17/26 08:50 am CEST Root cause analysis Analysis on-going
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