Incident S3 CORP-28078 on Sigfox Network

Update timeline

1. investigating Sep 16, 2020, 03:40 PM UTC

   Please be advised there is an incident on Sigfox Network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-28078 Severity S3 Service Impact Latency increase on uplink messages delivery in some countries. Downlink service unavailable in some countries. Callbacks have failed depending on the datacenter location. Some users can have access issue to Sigfox platforms depending on their ISP and/or country. Start Date and Time 09/16/2020 17:13 am CEST Root cause analysis Analysis on-going

2. resolved Sep 16, 2020, 04:11 PM UTC

   This incident has been resolved. Root cause analysis still on-going. End Date and Time: 09/16/2020 17:35 pm CEST