Resolved after 51 minutes, affecting Sigfox Services, on January 21, 2021.
Service Impact: Difficulties to access Backend portal. Latency increase on uplink messages and downlink messages may have failed. Latency increase on delivery callbacks. Root Cause: Incident on third party provider.
Affected components
Update timeline
- investigating Jan 21, 2021, 05:48 AM UTC
Service Impacts: Difficulties to access Backend portal. Downlinks may have failed. Latency increase on uplink messages delivery and callbacks.
- resolved Jan 21, 2021, 06:40 AM UTC
Service Impact: Difficulties to access Backend portal. Latency increase on uplink messages and downlink messages may have failed. Latency increase on delivery callbacks. Root Cause: Incident on third party provider.
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