Resolved after 15 minutes, on March 20, 2021.
Please be advised that an incident occurred on the Sigfox Network Analysis of the root cause is still on-going and will be communicated as soon as possible. Incident reference CORP-31439 Severity S3 Service Impact Latency on message delivery Downlink service availability drop Start Date and Time 2021-03-20 01:00 AM CET Stop Date and Time 2021-03-20 01:15 AM CET Root cause analysis Several Sigfox base stations were affected by a communication problem at the same time, resulting in slower message processing and lower downlink success rates.
Update timeline
- resolved Mar 20, 2021, 01:14 AM UTC
Please be advised that an incident occurred on the Sigfox Network Analysis of the root cause is still on-going and will be communicated as soon as possible. Incident reference CORP-31439 Severity S3 Service Impact Latency on message delivery Downlink service availability drop Start Date and Time 2021-03-20 01:00 AM CET Stop Date and Time 2021-03-20 01:15 AM CET Root cause analysis Several Sigfox base stations were affected by a communication problem at the same time, resulting in slower message processing and lower downlink success rates.
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