Resolved after 7 days 19 hours, on March 24, 2021.
We are continuing to monitor for any further issues.
Update timeline
- investigating Mar 24, 2021, 12:23 PM UTC
Please be advised that the incident on the Sigfox Network is now resolved. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-31502 Severity S2 Service Impact Latency on callbacks delivery. Downlink messages failure. Start Date and Time 2021-03-24 11:12 AM CET End Date and Time 2021-04-01 00:00 AM UTC
- monitoring Mar 24, 2021, 01:17 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 25, 2021, 05:40 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 01, 2021, 08:15 AM UTC
This incident has been resolved.
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