UnaBiz incident

Incident S3 CORP-38578 on Sigfox network

Resolved after 33 minutes, on March 8, 2023.

monitoring Mar 08, 2023, 10:05 AM UTC

Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38578 Severity S3 Service Impact Uplink messages capture - UP Uplink message storage and archiving - UP Uplink callbacks dispatch - DELAYED Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT Downlink sequences - DEGRADED Downlink customer platform call backs - DEGRADED API service - UP backend.sigfox.com access - UP Start Date and Time 08/03/23 10:42 am CET End,Date and Time 08/03/23 10:50 am CET Root cause analysis Analysis on-going

Started
Mar 08, 2023, 10:05 AM UTC
Resolved
Mar 08, 2023, 10:39 AM UTC
Duration
33m
Detected by Pingoru
Mar 08, 2023, 10:05 AM UTC

Update timeline

  1. monitoring Mar 08, 2023, 10:05 AM UTC

    Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38578 Severity S3 Service Impact Uplink messages capture - UP Uplink message storage and archiving - UP Uplink callbacks dispatch - DELAYED Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT Downlink sequences - DEGRADED Downlink customer platform call backs - DEGRADED API service - UP backend.sigfox.com access - UP Start Date and Time 08/03/23 10:42 am CET End,Date and Time 08/03/23 10:50 am CET Root cause analysis Analysis on-going

  2. resolved Mar 08, 2023, 10:39 AM UTC

    This incident has been resolved.

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