UnaBiz incident

Incident S2 CORP-38790 - BUY purchases are unavailable

Resolved after 1 hour 22 minutes, affecting Business Support System (BSS), on March 31, 2023.

resolved Mar 31, 2023, 02:10 PM UTC

The incident on the BUY platform (BSS) is now resolved. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - UP Start Date and Time 31/03/23 01:40 pm CEST End Date and Time 31/03/23 02:58pm CEST Root cause analysis BUY platform temporary overload

Started
Mar 31, 2023, 12:47 PM UTC
Resolved
Mar 31, 2023, 02:10 PM UTC
Duration
1h 22m
Detected by Pingoru
Mar 31, 2023, 12:47 PM UTC

Affected components

Business Support System (BSS)

Update timeline

  1. investigating Mar 31, 2023, 12:47 PM UTC

    Please be advised there is an incident on the BUY platform (BSS). Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - DOWN Start Date and Time 31/03/23 01:40 pm CEST End Date and Time -- Root cause analysis Analysis on-going

  2. resolved Mar 31, 2023, 02:10 PM UTC

    The incident on the BUY platform (BSS) is now resolved. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - UP Start Date and Time 31/03/23 01:40 pm CEST End Date and Time 31/03/23 02:58pm CEST Root cause analysis BUY platform temporary overload

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