Resolved after 1 hour 4 minutes, affecting Uplink and API and 1 more, on June 18, 2025.
Incident is resolved, we are monitoring the situation.
Affected components
Update timeline
- investigating Jun 18, 2025, 08:57 AM UTC
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-43969 Severity S2 Service Impact Uplink messages capture - UP Uplink message storage and archiving - UP Uplink callbacks dispatch - DOWN Uplink callbacks retrieval ("callback not sent" status) - WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT Downlink sequences - FAILING Downlink customer platform call backs - FAILING API service - FAILING backend.sigfox.com access - FAILING Start Date and Time 06/18/25 10:24 am CEST End Date and Time 06/18/25 10:42 am CEST Root cause analysis Analysis on-going
- investigating Jun 18, 2025, 09:07 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 18, 2025, 09:08 AM UTC
Incident is resolved, we are monitoring the situation.
- resolved Jun 18, 2025, 10:01 AM UTC
This incident has been resolved.
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