Umbraco Cloud Outage History

Umbraco Cloud had 13 outages in the last 2 years — averaging 0.5 incidents per month.

There were 13 Umbraco Cloud outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor June 3, 2026

CI/CD delays in the UK South region

Affected: Cloud - Services

Timeline · 4 updates

investigating Jun 03, 2026, 09:27 AM UTC

Status: Investigating We're currently investigating an issue affecting deployments for projects hosted in the UK South region. During this time, deployments may time out or fail to complete. Live websites are not affected and remain online. This is limited to the CI/CD pipeline. Our team is actively working to identify the cause and restore normal deployment performance. We'll post a further update shortly. Affected components Cloud - Services (Partial outage)
monitoring Jun 03, 2026, 10:41 AM UTC

Status: Monitoring Deployments in the UK South region are now completing normally. We're monitoring closely to confirm this remains stable and to understand the underlying cause. If you experienced a failed or timed-out deployment earlier, please retry it now. We'll confirm resolution shortly. Affected components Cloud - Services (Operational)
monitoring Jun 03, 2026, 01:08 PM UTC

Status: Monitoring The issue has been resolved. Affected components Cloud - Services (Operational)
resolved Jun 03, 2026, 01:09 PM UTC

Status: Resolved The issue has been resolved. Affected components Cloud - Services (Operational)

Minor April 30, 2026

Affected: Cloud - Services

Timeline · 3 updates

investigating Apr 29, 2026, 09:38 PM UTC

Status: Investigating Provisioning new environments on Umbraco Cloud experiencing degraded performance. We are investigating the issue Affected components Cloud - Services (Degraded performance)
monitoring Apr 29, 2026, 10:52 PM UTC

Status: Monitoring We've identified the issue and performed a fix. We'll be monitoring the situation throughout the evening / night. Affected components Cloud - Services (Operational)
resolved Apr 30, 2026, 10:47 AM UTC

Status: Resolved The issue has been resolved Affected components Cloud - Services (Operational)

Minor April 21, 2026

Affected: Heartcore - ServicesCloud - Services

Timeline · 3 updates

investigating Apr 21, 2026, 07:28 AM UTC

Status: Investigating We are currently investigating an issue whereby users are unable to create new projects, add or remove environments and not able to change plan on their projects. Affected components Cloud - Services (Partial outage) Heartcore - Services (Partial outage)
monitoring Apr 21, 2026, 09:56 AM UTC

Status: Monitoring We have implemented a fix and are correctly monitoring our services. Affected components Heartcore - Services (Partial outage) Cloud - Services (Partial outage)
resolved Apr 21, 2026, 04:27 PM UTC

Status: Resolved This issue has now been resolved. Affected components Cloud - Services (Operational) Heartcore - Services (Operational)

Minor April 21, 2026

Affected: Heartcore - ServicesCloud - ServicesCompose - Services

Timeline · 3 updates

investigating Apr 21, 2026, 01:01 PM UTC

Status: Investigating Customers experience significantly slow performance across Umbraco Cloud, affecting usability and productivity. Affected components Cloud - Services (Degraded performance) Compose - Services (Degraded performance) Heartcore - Services (Degraded performance)
monitoring Apr 21, 2026, 02:17 PM UTC

Status: Monitoring We have identified the underlying issue and successfully rolled out a fix. System performance is improving, and we are actively monitoring to confirm full recovery. Affected components Cloud - Services (Degraded performance) Compose - Services (Degraded performance) Heartcore - Services (Degraded performance)
resolved Apr 21, 2026, 03:17 PM UTC

Status: Resolved All issues with slow performance are now resolved. Affected components Cloud - Services (Operational) Compose - Services (Operational) Heartcore - Services (Operational)

Minor March 3, 2026

Affected: REST API - Content DeliveryPreview APIGraphQL APIREST API - Content Management

Timeline · 3 updates

investigating Mar 02, 2026, 03:07 PM UTC

Status: Investigating We're seeing elevated error rates across GraphQL and the REST API. We are currently investigating the issue. Next update will be 16:40 UTC+1 Affected components REST API - Content Management (Partial outage) Preview API (Partial outage) GraphQL API (Partial outage) REST API - Content Delivery (Partial outage)
monitoring Mar 03, 2026, 09:37 AM UTC

Status: Monitoring A new mitigation has been implemented and is currently in place. We will continue to monitor the behaviour throughout the day. Affected components REST API - Content Management (Partial outage) Preview API (Partial outage) GraphQL API (Partial outage) REST API - Content Delivery (Partial outage)
resolved Mar 03, 2026, 02:17 PM UTC

Status: Resolved The mitigation has proved successfull. We will still monitor the behaviour throughout the day. Affected components REST API - Content Management (Operational) Preview API (Operational) GraphQL API (Operational) REST API - Content Delivery (Operational)